warranty?

Q&A forumwarranty?
skypuppy asked 2 years ago

I’d like to find out about warranty exchange.  At first, I thought the problem was the radio(s) but hours of testing indicate they’re both fine and it’s one of the f9p’s that’s dying.

Ardusimple Staff replied 2 years ago

Hi skypuppy,
We are sorry to hear that. You can send us an e-mail to info@ardusimple.com with a larger description and pictures of the boards, so we can send you the return instructions.
If the board is defective we will replace it. If the board was damaged / it was misconfigured, we will charge you for the repair cost (material + manhours + shipment).
Best regards.

1 Answers

Great, your service makes me feel secure when I am also planning to buy 3 simpleRTK2B units.