rtk2blite + rs232 adapter NO POWER

Q&A forumCategory: Questionsrtk2blite + rs232 adapter NO POWER
cmf12 asked 4 months ago

i try rs232 to everything adapter and NO POWER. try 5v power and try 12v power = No power on. i try many times the swith on to off.
images:
https://ibb.co/2SBrXQK
https://ibb.co/F5W0gC8

any idea???

Ardusimple Staff replied 4 months ago

Hi cmf12. RS232 adapter is not compatible with old version 1.0 of simpleRTK2Blite. It’s only compatible with version 1.1. Which version do you have?

cmf12 replied 4 months ago

hi, i order: Sunday 10th of May 2020. i get v1.0 version. wtf?? why send for me old version? and now?…… i have useless rs232 adpater, and useless v1.0 lite board. where is the compatibility????

Ardusimple Staff replied 4 months ago

Our apologies, maybe there was a mistake in the factory. If you could send us an e-mail to info@ardusimple.com my colleagues will find a solution for your case.

Ardusimple Staff replied 4 months ago

Hi cmf12. I just checked with my colleagues again. My mistake. Forget what I wrote, RS232 adapter is compatible with version 1.0. The difference between version 1.0 and 1.1 is just a manufacturing difference, performance is the same, we are still shipping both versions. My colleagues received an e-mail from you, you will be contacted to finish this investigation.

2 Answers
cmf12 answered 4 months ago

i solve the problem:
Wrong soldering on the mainboard. I resolder and now OK.

Ardusimple Staff answered 4 months ago

Thanks for the information. We are sorry for the inconvenience that this might have caused. We introduced an additional step in production test to avoid this issue in the future.